My Jolion shunts when it pulls away. Does the dual clutch have to come out?
Not on the strength of the symptom, no. On this gearbox the first move is to read the clutch adaptation and touch-point values and run the learning routine, because a fair number of these cars are behaving badly because of where the actuator thinks the clutch bites rather than because the clutch is finished. The second move is to establish whether the car has had the control unit software the manufacturer issued for this, which is an agency item and not something we can substitute. Only when both of those are done and the values will not hold does a clutch pack become the honest answer, and then you will be shown the values it is being said from.
Is the H9 serviced the same way as an H6?
No, and treating them as one car is where a lot of money gets wasted. The H9 is a body-on-frame four-wheel drive: it has a transfer case, propshafts, a solid rear axle and a differential at each end, all of which carry oil that has to be drained, looked at and replaced on their own schedule — and none of which exists on an H6. It also drives through a bought-in eight-speed automatic rather than the dual clutch. A service plan written for a crossover simply does not cover the underneath of an H9, and a workshop that hands you the same list for both has not looked under either.
How long do parts take for these?
It depends entirely on which part, and you are entitled to that answer before the car is opened rather than after. Service and wear items — filters, brakes, bushes, common sensors, belts — are largely available through the agency and through the specialist Chinese-parts trade in the industrial areas of this emirate, and for those you should be given a price and a day. Gearbox internals, modules, cameras, lamps, glass and body panels are an order, and an order has a lead time that nobody should be vague about. We will tell you which of the two your job is before you commit to it, and if the answer is a long wait you can decide what to do with your car meanwhile.
These cars are new. Do you actually know how they wear?
Not at high distance, and we are going to say that rather than pretend otherwise. Nobody in this country has a Jolion or an H6 with two decades behind it, so anybody quoting you a figure for how long a component lasts on one is making it up. What can be said honestly is what these cars are made of and what they ask for — a wet dual clutch with an oil service, a small turbocharged engine that wants the severe-use interval in this heat, a set of driver-assistance sensors that need aiming after body work. That is a shorter page than the one a competitor will show you, and it is the true one.
The windscreen was changed elsewhere and now the lane assist misbehaves. Can you fix it?
We can read the systems, confirm whether the camera is reporting a calibration fault or a mounting problem, and tell you exactly what the car is asking for. Whether the calibration itself happens here or the car has to go somewhere equipped for it is a question we will answer straight rather than leave you guessing, because the wrong answer to it is a driver-assistance system that looks like it is working and is not aimed where the software believes. That is the one place on this page where being vague could actually matter on the road.